Shipping policy

Order Processing:

Orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates:

Shipping charges for your order will be calculated and displayed at checkout. We offer a variety of shipping options to meet your needs, including standard and expedited shipping.

Estimated Delivery Times:

• Standard Shipping: 3-7 business days

• Expedited Shipping: 1-3 business days

International Shipping:

We offer international shipping to many countries. Shipping charges for your order will be calculated and displayed at checkout.

Estimated International Delivery Times:

• Standard International Shipping: 7-21 business days

• Expedited International Shipping: 3-7 business days

Please note that international orders may be subject to additional customs fees, duties, and taxes, which are the responsibility of the customer. We recommend checking with your local customs office for more information.

Order Tracking:

Once your order has shipped, you will receive an email notification with a tracking number. You can track your order using the link provided in the email.

Shipping Address:

Please ensure that your shipping address is correct and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you need to update your shipping address, please contact us as soon as possible at [your contact email/phone number].

Lost or Damaged Shipments:

If your order is lost or damaged during shipping, please contact us immediately at [your contact email/phone number]. We will work with the shipping carrier to resolve the issue and, if necessary, send a replacement or issue a refund.

Returns and Exchanges:

For information about returns and exchanges, please refer to our Return and Refund Policy.

Contact Us:

If you have any questions about our shipping policy, please contact us at hkevservice@gmail.com